Due to the impact on staff of COVID-19, the Contact Centre is temporarily unable to answer Hāpai Hapori calls.
You can call 0800 824 824 to leave a voicemail message. A Community Advisor will respond to your query as soon as possible.
You can also email Hāpai Hapori at email@example.com
Many of our regional offices are open for appointments.
You do not currently need to show a vaccine pass to visit our offices, but this requirement is under consideration and may change.
If you need to come in for an appointment:
- Wear a mask and maintain 2 metres physical distance.
- Only the person with the appointment can attend, unless a support person is needed.
- Scan the QR code using the NZ COVID Tracer app.
- Stay home if you feel unwell.