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COVID-19: Commitment to our Communities

Mate Karauna - COVID-19: Commitment to our Communities

Kia Hiwa Ra!
Kia Hiwa Ra!

Tēna kōutou katoa, ānei ngā kōrero kua panuihia atu ki a koutou mai Te Hāpai Hapori o Te Tari Taiwhenua

Kotahitanga: The current world pandemic environment is unprecedented and it’s times like these that our nation will need to come together and support one another.

Manaakitanga: Care and concern for people and communities is more important than ever and we wanted to assure you that the Department of Internal Affairs’ Hāpai Hapori team is working to support your important mahi through these challenging times.

Regional changes

Photo of Clare ToufexisOn the 6th April we welcomed our new General Manager, Clare Toufexis! Clare has a background in cross sector – government and NGO – delivery of services designed around the needs of New Zealanders. She also brings her diverse experience in human centred design and public sector leadership to the role. 

On the 1st April we also implemented a new structure for Hāpai Hapori including some changes to our regions.  We now have five Managers, Community Advisory Services. New regions and their offices are listed below:

  • Northland & Auckland (Kaitāia, Whangarei & Auckland)
  • South Auckland, Waikato & Taranaki (Auckland, Hamilton & New Plymouth)
  • Central Eastern North Island (Napier, Rotorua & Gisborne)
  • Lower North Island & Nelson (Palmerston North, Lower Hutt & Nelson)
  • Southern (Christchurch, Greymouth, Dunedin & Invercargill)


Grant funding

Hāpai Hapori administers approximately $300m in Crown & Lottery funding. At this stage our funding calendar remains unchanged. Any updates to this will be posted here on our website, Community Matters. We are actively looking at what our 2020/21 funding calendar looks like in light of COVID-19. We are also being flexible with changes of purpose, so if your organisation has been affected by COVID-19, please get in touch with us to discuss options.

A number of funders are looking at ways to support their communities through COVID-19. The Department's Office of Ethnic Communities has made realigned the priorities of their Ethnic Communities Development Fund. Find out more at the link below:

We are open!

Our regional offices remain closed however we are available to connect with, either electronically or by phone. If you want to contact your local advisor, remember our email address convention is:

Other contact details:

Email or follow us on Facebook
Lower North & Nelson

Community Cohesion

Whanaungatanga: We are seeing some good things coming out of COVID-19, including some great collaboration between funders. A number of funders are looking at new delivery models including collaboration between organisations providing services to communities and some fantastic wraparound support within regions for vulnerable people. We are looking at ways to share these stories through our networks and Facebook pages. Please connect with your local advisor for any stories that we can share nationally.

Check out stories of our teams recent work in communities on our 'Community Stories' page at the link below:

Photograph of the Police delivering COVID-19 activity packs in Rotorua







He Tangata: People are important, please take some time to check on people within your whānau, hapū, Iwi, and communities as we all traverse this taniwha together.

Kia kaha tātou

Clare Toufexis, General Manager
Hāpai Hapori, Te Tari Taiwhenu

Where can I find out more information about COVID-19?

Charities Services

Charities Services have produced some information for registered charities on COVID-19.

Please follow the link below to the Charities Services website:

CommunityNet Aotearoa

CommunityNet Aotearoa has produced a resource for organisations with relevant links to up-to-date advice provided by the New Zealand Ministry of Health, advice on public events and mass gatherings, MBIE’s information for Businesses and the Government’s Economic Response Package announcement, and general advice provided by the World Health Organisation.

Please follow the link below to the CommunityNet Aotearoa website:

Ministry of Health

New Zealand’s priority is slowing the spread of COVID-19. On 20 March 2020, the Government advised public events or large gatherings of over 100 should be cancelled and this advice is changing regularly.

For the latest information and advice, please follow the link below to the Ministry of Health website: